Pro-Cloud has the capability of integrating with a variety of external sources including service desk, incident management and electronic management systems. On request our project delivery team discuss in detail what internal systems need to be integrated into Pro-Cloud and with permission from both parties will make sure they communicate effectively together before go live.
Pro-Cloud specifically integrates with service desk software such as Zendesk and Landesk to make sure vital ticket requests are never missed and resolved as soon as possible.
Pro-Cloud's API system integration capabilities enhances our product offering, bringing increased visibility to services and their workflows.
API Integrations include but aren't limited to:
Find out more about our API web service via the developer area or contact our support desk for further information.